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SoundsXP Message Boards - Indie, Indiepop, Nu-Folk and Alt-Country Forums SoundsXP's very own gathering spot for the intelligent, irreverent, witty and daft. 2007-09-16T12:14:37+02:00 http://soundsxp.com/forum/feed.php?f=1&t=11766 2007-09-16T12:14:37+02:00 2007-09-16T12:14:37+02:00 http://soundsxp.com/forum/viewtopic.php?t=11766&p=60331#p60331 <![CDATA[Call centre nightmares]]> Statistics: Posted by Bovine Juice — Sun Sep 16, 2007 12:14 pm

]]> 2007-09-16T11:01:58+02:00 2007-09-16T11:01:58+02:00 http://soundsxp.com/forum/viewtopic.php?t=11766&p=60330#p60330 <![CDATA[Call centre nightmares]]>
The last company who stated this I asked which principle of the act were they referring too which saw a cough and an er I don't know. Receiver firmly placed down!

Statistics: Posted by Bola — Sun Sep 16, 2007 11:01 am

]]> 2007-09-16T02:19:34+02:00 2007-09-16T02:19:34+02:00 http://soundsxp.com/forum/viewtopic.php?t=11766&p=60326#p60326 <![CDATA[Call centre nightmares]]> Statistics: Posted by Captain Howdy — Sun Sep 16, 2007 2:19 am

]]> 2007-09-15T08:54:24+02:00 2007-09-15T08:54:24+02:00 http://soundsxp.com/forum/viewtopic.php?t=11766&p=60317#p60317 <![CDATA[Call centre nightmares]]> - well Bovey, the problem with todays society is that we take it up the arse all the time. There are no more fighters out there. Do you know that at my recent induction they didn't even mention a union? We should just fall in line and accept our fates. We've evolved into a segregated society where unity is a stranger and dodgy phonecalls to india are an everyday occurrence. We let this happen! Start some kind of campaign, Bovey. :D

Statistics: Posted by Cavey — Sat Sep 15, 2007 8:54 am

]]> 2007-09-14T22:30:55+02:00 2007-09-14T22:30:55+02:00 http://soundsxp.com/forum/viewtopic.php?t=11766&p=60314#p60314 <![CDATA[Call centre nightmares]]>

Statistics: Posted by Guest — Fri Sep 14, 2007 10:30 pm

]]> 2007-09-14T14:55:26+02:00 2007-09-14T14:55:26+02:00 http://soundsxp.com/forum/viewtopic.php?t=11766&p=60312#p60312 <![CDATA[Call centre nightmares]]>
Having wasted time on their Delhi technical support desk I then rang a general customer support number based in Scotland. I explained that I had just had a shoddy service and wanted to speak to someone in Britain who could give me an answer. After a little provarication I was promised a local call back. Local guy rings back 20 mins later and proper advice is received and problem fixed. Call was normal BT rate charge and my 18 minutes talking to Delhi was refunded and no engineer visit was needed.

If everyone kicked up a fuss and insisted on bypassing the foreign call centres or moved to those companies that are committed to local ones they'd soon bring the jobs back.

Rant over...

Statistics: Posted by Bovine Juice — Fri Sep 14, 2007 2:55 pm

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